Our Services
Your Partner in Office Equipment Solutions
When your business relies on the smooth running of
printers,
copiers, and
business phone systems, even the smallest glitch can disrupt your entire day. That’s why Ardent Office Equipment in Townsville offers a full suite of services to keep your tech reliable and hassle-free.
Whether you need new equipment, support with print services or help maintaining your existing setup, we’re here to assist with straightforward, practical solutions. From flexible payment options to reliable repairs, our services are focused on keeping things running smoothly—so you can stay focused on your day-to-day work.
Have a service or support request? Call
(07) 4725 1300 today to speak with someone who understands office tech and puts your needs first.
20+ Years' Experience
Flexible Payment Options
Trusted Brands Supplied
Local Support & Servicing
End-to-End Support for Smarter Workplaces
No two businesses operate the same, which is why we offer services to suit a range of needs. Our team provides business systems, managed print services, and support for printers, copiers and phone systems. We can assess your current setup and offer practical solutions aimed at improving efficiency and maintaining performance.
Prefer predictable upkeep? Our service agreements include regular maintenance to help keep your equipment running efficiently. We also offer repairs and maintenance when needed. Looking for flexible options? Our payment and leasing plans provide different ways to access equipment without large upfront costs.
From planning to repairs and everything in between, we’re here to make office equipment easy. Call (07) 4725 1300 to get started or explore how our services can support your business.
Business Systems
Ardent Office Equipment supply business systems to small, medium and large businesses throughout Townsville and the surrounding regions. Our staff can visit your office and consult with you to help provide simple and cost-effective printing, copying and telecommunication solutions.
We can help you plan the installation of your printers, including networking, for a smooth transition to the new system. Our staff are flexible and we are happy to consult with you and commence installation when it is convenient for your business.
Managed Print Services
Many businesses operate with a number of printing, copying and scanning devices in place. Ardent Office Equipment offer managed print services, which allow us to analyse and report on your printing needs to help improve the efficiency of your company.
Through our managed print services, we can help you save money and reduce your environmental impact through printer efficiency. With the thorough analysis of your printing output and devices, we can suggest the best methods to increase efficiency.
Service Agreements
The team at Ardent Office Equipment understand that downtime can mean lost revenue for your business. Don't risk a printer breakdown in the middle of printing important documents. We provide service agreements to ensure that your printer is maintained on a regular basis.
Our technicians service laser and inkjet network printers, copiers and multifunction centres to ensure they are running efficiently and that all warranty requirements are being met. Contact us to set up a personalised service agreement today.
Repairs & Maintenance
If there is an issue with your office equipment, we are here to help. Ardent Office Equipment provide extensive after-sales service and repairs, from troubleshooting via telephone to a service visit from our technicians, we will have your office running efficiently in no time. Not a current customer? No problems. We happily tend to maintenance calls from new clients.
Whether you use a single tray personal printer or a multi-tray network printer for each department of your office, we are experienced with maintaining and repairing a range of printer brands and models. We are a service agent for Oki, Kyocera, Brother and Panasonic telephone models. Book a service online.
Payment & Leasing Plans
Ardent Office Equipment have a range of flexible payment options available for our products, including:
- Leasing
- Financing
- Sales
Frequently Asked Questions
What is a managed print service and how does it help businesses?
A managed print service (MPS) is a program that monitors and manages your printing devices, helping you control costs, reduce paper waste and improve efficiency. By analysing your print habits and needs, an MPS provider can suggest better equipment, consolidate devices, automate toner replacement and minimise downtime. It's ideal for businesses looking to simplify printing and cut unnecessary expenses.
What are business systems and why are they important?
Business systems are structured methods, tools or processes used to manage a company’s operations. They can include hardware like phones, printers and copiers, as well as digital systems for communication and workflow. Business systems are important because they create consistency, streamline daily tasks, and reduce errors or delays. A well-structured system helps ensure smoother communication, faster document handling, and better resource management.
Should I lease or buy my office equipment?
Leasing offers flexibility, lower upfront costs and easier upgrades, making it great for growing businesses or those wanting to stay up-to-date with the latest tech. Buying gives you full ownership and may cost less long-term but requires more upfront investment. The right choice depends on your budget, how long you plan to use the equipment, and how often you want to upgrade.
